Level 2 Certificate in IT User Skills (ITQ)

To survive in today’s competitive environment, busy and ambitious professionals need wide range of skills, knowledge and expertise.

Key information 

Course Code: 600/7550/8

Total Qualification Time (TQT): 160

Credits: 16

Level: Level 2

Duration:  6-12 Months

Fees:  £534.40+£133 (20% VAT) =£668.00

*Funding subject to availability and criteria

Mode:  Online

Who Course is Suitable for

This course is suitable for anyone who works in an office environment, or who uses IT as a part of their job function, or who needs to upgrade their IT skills.

Course Description

IT user skills are required for over 72% of job roles and over 90% of new posts specifically require IT user skills. The ITQ is a nationally-recognised programme which has been designed by employers to meet the needs of today’s businesses. The course covers the broad range of skills and knowledge required to perform IT tasks in any sector or industry. Units include:

  • Word Processing, Presentations, Spreadsheets, Databases
  • E-Mail, Internet
  • Using mobile IT devices
  • Website, audio, video, picture software
  • Security and Data Protection
  • Bespoke software

Learners will need to complete 3 mandatory units (Improving Productivity Using IT, Understanding the Potential of IT, Developing Personal and Team Effectiveness Using IT), and a choice of optional units as above.

Course Duration and QCF Credit Value

9 months. A minimum of 38 credits


Assessments will be carried out with you throughout the course. These may consist of work products, observations, discussions, questioning, witness statements, reflective learning journals and others. All assessments are planned with you beforehand. We are able to make adjustments to assessments to take account of the needs of individual learners, for instance, dyslexia or a physical disability. Please ask your assessor about this.

Please note: Competency elements will be assessed by viewing datafiles or screenshots of completed work and portfolio of evidence. You will need access to a computer and the Microsoft Office suite to complete the course.

Why Study with Romain Designs

Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode – attain your qualification in just 6 months !
Dedicated Tutor Support

Course content

Unit 1: Using IT to increase productivity  (Mandatory)

Section 1: Be able to plan and select which IT tools and systems are best suited to completion of an identified task

Section 2: Be able to identify any restrictions or constraints that may affect how a task can be completed using IT tools and systems

Section 3: Be able to use IT tools and systems to complete an identified task

Section 4: Be able to review approach to using IT tools and systems

Section 5: Be able to adapt their approach as a result of their experiences using IT tools and systems to complete a task.

Unit 2: IT software fundamentals

Section 1: Select and use appropriate software applications to meet needs and solve problems

Section 2: Enter, develop, combine and format different types of information to suit its meaning and purpose

Section 3: Present information in ways that are fit for purpose and audience

Section 4: Evaluate the selection and use of IT tools and facilities to present information.

Unit 3: IT security for users Section 1: Use appropriate methods to minimise security risks to IT systems and data.

Unit 4: Presentation software Section 1: Input and combine text and other information within presentation slides

Section 2: Use presentation software tools to structure, edit and format slide sequencesS

ection 3: Prepare slideshow for presentation.

Unit 5: Spreadsheet software

Section 1: Use a spreadsheet to enter, edit and organise numerical and other data

Section 2: Select and use appropriate formulas and data analysis tools to meet requirements

Section 3: Select and use tools and techniques to present and format spreadsheet information.

If learners choose this group they are required to achieve a maximum of 4 credits from any Sector Specific Unit at Level 2
– Word processing software
– Website software

The programme is available :
18 weeks
21 weeks


You will need access to a computer and have a basic level of IT knowledge. It would also be of benefit to have some level of confidence in producing your own documents in Word, PowerPoint and Excel (as you will need to do this as part of your assessment).


All learning will take place using an interactive distance learning platform with a virtual tutor and an assessor, who will be on hand for any queries and will mark your assessments and provide you with feedback.

You will be assessed through online assessments.


Fee Structure

Tuition fees for the programme
DurationPayment optionTuition
4 months x £167.00Payable in easy instalmentsGBP £668.00

Please complete our pre-enrolment form for more information.

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